Assisting Traffic Rule Violators: Pune Traffic Police Introduces Innovative Helpdesk

In a bid to simplify the process for traffic rule violators and contribute to effective dispute resolution, the Pune city traffic police are set to inaugurate a pioneering helpdesk at their Yerawada office. This dynamic initiative is scheduled to kickstart on August 28th, aiming to provide valuable assistance to offenders seeking to resolve their challans at significantly reduced compounding charges. This innovative move is part of a broader strategy to streamline the legal process and promote efficient handling of pending challans.

A new avenue for resolution: Lok adalats and the helpdesk

In alignment with the National Legal Services Authority (NALSA) framework, the traffic police of Pune are taking a proactive approach by introducing a helpdesk to facilitate a smoother transition for individuals dealing with traffic violation challans. This undertaking resonates with the principles of alternative dispute redressal mechanisms, with the upcoming Lok Adalat scheduled for September 9th being a key highlight.

Collaborative meetings yield progressive decisions

The foundations for this groundbreaking initiative were laid during a pivotal meeting convened by the Deputy Commissioner of Police (Traffic), Pune. Dignitaries and judicial officers from the Pune District Legal Air Authority and Judicial Magistrate First Class from the Pune Motor Vehicle Court actively participated, signifying the collaborative nature of this effort. The outcomes of this meeting solidified the notion of a proactive helpdesk in tandem with the impending Lok Adalat.

Empowering vehicle owners: The functionality of the helpdesk

Situated at the esteemed office of the Pune traffic police in bungalow no. 6, adjacent to the Yerawada post office, the envisaged helpdesk is poised to act as a guiding light for vehicle owners burdened with pending challans. The primary aim is to offer comprehensive information and extensive assistance to those entangled in the intricacies of their traffic violation cases. By providing guidance through the process, the helpdesk aims to enable individuals to benefit from reduced compounding charges and a smoother legal trajectory.

Strategic operational hours

The forthcoming helpdesk, set to initiate operations on August 28th, is designed for accessibility and convenience. Operating from 11 am to 2 pm and 3 pm to 7 pm, the helpdesk’s strategic operational hours aim to accommodate a diverse range of individuals seeking assistance. This flexibility showcases the Pune traffic police’s commitment to ensuring that individuals have ample opportunities to avail themselves of this invaluable service.

Lok adalats: A catalyst for change

The establishment of the helpdesk and the upcoming Lok Adalat is a testament to the innovative strategies employed by the Pune city traffic police. Lok Adalats, legally recognized under the esteemed Legal Services Authorities Act of 1987, serve as an effective platform for amicably resolving disputes and cases. This statutory recognition endorses their role in providing an alternative route to justice and dispute resolution, thereby relieving the burden on conventional court systems.

Navigating a new path

The convergence of Lok Adalats, a proactive helpdesk, and reduced compounding charges signifies a forward-thinking approach that seeks to empower individuals while streamlining legal processes. With the National Legal Services Authority’s vision of alternative dispute redressal at its core, this undertaking heralds a new era of resolution for traffic rule violators, reinforcing the Pune traffic police’s commitment to an efficient and just system.