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The India Smart Cities Project Award Contest (ISAC) is organized under the Smart Cities Mission to promote various projects undertaken by the country's 100 smart cities. Out of 80 eligible smart cities across the country, the ISAC 2022 received a total of 845 nominations. Through five evaluation phases, 66 winners in various award categories were selected.
Smart Sarathi App: A Forward-Looking Digital Initiative
Pimpri Chinchwad Smart City’s Smart Sarathi app is a forward-looking digital initiative that aims to enhance and promote e-governance and citizen participation. It currently has over 2 lakh users who engage with the app, web portals, and social media channels.
The app supports citizen participation in various activities, provides utility updates, facilitates online municipal tax payments, offers online marriage registration, birth and death certificate services, and enables online applications for benefits under the Naagarvasti Yojana. It also offers a grievance redressal mechanism using IDs, utilizes GPS to locate municipal offices, provides emergency relief, supports the local economy, and organizes webinars.
Smart Sarathi App’s Role During the COVID-19 Pandemic
During the COVID-19 pandemic, the online system played a crucial role in safeguarding citizens and promoting citizen welfare by providing information on municipal health campaigns, developments in the education sector, updates on development projects, and blog contributions. The Smart Sarathi app has also been instrumental in raising the standard of municipal schools.
Smart Sarathi App Wins Governance Award
Pimpri Chinchwad’s achievement of the second position in the Governance category at the India Smart Cities Project Award is a testament to the city’s commitment to innovation and citizen-centric governance. The Smart Sarathi app is a shining example of how technology can be used to improve the lives of citizens and make cities more livable.
The Smart Sarathi app is a revolutionary digital initiative that has transformed the way citizens interact with the Pimpri Chinchwad Municipal Corporation. It is a shining example of how technology can be used to improve the lives of citizens and make cities more livable.